The Carphone warehouse brand will survive, although it will be an internal component of existing big-box Currys PC World stores, rather than a distinct and separate entity with its own presence on the high street. ****£260 Trade-In value is based on customers that traded in a working device with the Carphone Warehouse from 10th Feb 20 to 10th Mar 20. I made a pre-order to be delivered to a store, where is my order?I normally go in-store to make a claim, where can I go for help?Can I make a claim for fault and accidental damage over the phone?If my claim is accepted, how do I get my new phone? If you order is being delievered by DPD(all phones, pay monthly SIM cards, free gifts and anything over £50) - you can track Carphone Warehouse is to close all its 531 standalone stores on 3 April, resulting in 2,900 redundancies. Please use When arranging your return, please let us know that you're self-isolating and we'll arrange your collection for when your self-isolation period ends. Related pages. ® It's (yet another) sad day for the UK high street, after Dixons Carphone Around 1,800 Carphone Warehouse staffers – representing circa 62 per cent of the workforce – will be offered new roles within the wider Dixons group as the restructure takes place.The Carphone warehouse brand will survive, although it will be an internal component of existing big-box Currys PC World stores, rather than a distinct and separate entity with its own presence on the high street.The Carphone Warehouse website will also survive, and the business will continue to sell handsets and contract renewals over the phone.In addition, parent firm Dixons Carphone will preserve the brand as a standalone chain in the Republic of Ireland, where it has 70 stores.This move is part of Dixons Carphone's effort to stem the losses in its mobile business, The parent firm estimates that its mobile business will reach breakeven by the end of the financial year starting 2021, with losses reducing in the current fiscal.In a statement, Dixons Carphone CEO Alex Baldock said: "Customers are changing how they buy technology, and Dixons Carphone must change with them. With the widest choice of networks and handsets, there is a device for everyone. Use our store finder to locate your nearest store, express repair centre or in-car installation centre. We’ve got lots of new safety measures in place including:To see if your local store is open, please check our Our call centre remains open our insurance policy customers, you can call them on Please note, this team is only able to help with insurance related queries. Our customer services over the phone is unavailable until further notice.You may experience longer than usual wait times, we apologise for the inconvenience this may cause.Please read the updates and FAQs on this page before getting in touch, and only contact us regarding urgent issues.Based on latest government advice, and to protect our customers and colleagues, we’ve temporarily closed all stores until further notice.We previously announced that a number of our stores were due to close permanently. If you’ve not received your order, then please contact us using the details at the bottom of this page. We've re-directed all pre-orders to be delivered to customers homes. We're underway with a fundamental transformation to do so. All about deliveries. If you're eligible for a return, please still contact us to confirm your wish to return your order. WE COMPARE, YOU SAVE. These stores have now closed and will not re-open.

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