Good crap, though. Telus and Shaw’s regular monthly rates are less than inspiring. Your Transaction Session has expired to which I said no. Useful crap. I was polite and said I just want to cancel. That said, I might have negotiated with Telus further if I didn't mind giving up my @shaw.ca email I've had for around 20 years or since it was switched from @home. Your Session is about to come to an end. Verified Deal. Choose this service and get 95% OFF on this learning. While Telus and Shaw spend a lot of time and effort attempting to lure new and not-so-new customers, they seem to neglect their existing customers when it comes to deals. However, their bills and their accounting have also suffered for many years. I have had some tough battles with Telus but in the end it comes down to who is on the other end of the line. "Where you are moving to?". They just seem to want to make you work for it.Got any tips for getting a good home or small business Internet / television / phone plan?

They also have deals for students, usually around September each year. If you want to contact me in a more private manner, e-mail peterGiving you as much crap as possible. I told them that although I would prefer to not leave Shaw, I am not willing to pay more then I need to either. Share them in the comments!I pay $41/month for a landline and a 6.0 internet connection. When they asked why, I told them Telus is offering me 2 HD boxes etc. Typically a “new customer” is someone who has not been a customer for the past 30 days to 6 months. Shaw already forces customers to prepay 30 days in advance, so adding 30 days to cancel is another method of theirs to scrape every last bit of change out of us.

I remember bell expressvu use to give 40% off as a retention deal Shaw, Telus only offer if you leave. 92% OFF Editor's Pick. "Do you need internet where you are moving?" No Shaw Academy coupon code required to avail the offer. Retention plans. Shaw retention has no idea what area's are TTV enabled. That is where they crushed Telus's price and offer, Saves me $1200 a year now over last bill.

There are multiple marketing campaigns running at any time. All rights reserved. Although it's inconvenient, this is the best way to save money. However, they are always running promotions for new customers; and, At mall kiosks, retail locations, through advertisements, and direct mail, Telus and Shaw run continuous promotions for new customers only. After which I was told that I needed to give them 30 days notice. Both companies don't offer any good retention deals or even match an offer from competing company. He is not able to get TTV where he currently lives, but told Shaw that he was switching to Telus for the free HD boxes.

New customers must not have subscribed to any Shaw service(s) (Internet, TV and/or Phone) or bundle in the past 90 days. A former Shaw Communications employee is suing the telecoms giant for allegedly forcing her to offer better deals to customers who spoke Mandarin or Cantonese. I.e. Yes No. (Brand New DCT3416 installed today. Aug 19th, 2008 11:22 pm #156 ; Deal Grabber Deal Addict Mar 4, 2005 2032 posts 331 upvotes Aug 19th, 2008 … The new person that came on the line was apparently a customer retention individual who proceeded to try to talk me into keeping my account open, and trying to ask me all sorts of questions that are ABSOLUTELY NONE OF THEIR BUSINESS.

I called to cancel my Shaw account today and was put on hold for no reason for 10 minutes after I said I want to cancel.

I left shaw 3 yrs ago.

Shaw is lying, not RFD, would never knock you guys (sniff sniff)!Wow, I just tried. Do a Google search to find out about what’s current, especially regarding direct mail promotions.However, the low rates in their promotions typically don’t last very long (often 3-6 months), at which point the monthly fee can more than double. I work as a computer systems conslultant and service and I frequently help clients with their home computing needs.

so far very happy If your calling to cancel your service, Shaw retention isn't going to say "hold on a sec while we verify if Telus TV is in your area" before they offer you a retention deal. Shaw's Fibre+ network gives Canadians the ultra-broadband experience. Your e-mail address will only be visible to me and not to the public. I have a friend that called in and told them about the Telus HD offer and was offered a free HD PVR from Shaw. Too easy to poach after and get all sorts of lovely stuff.

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tech said 3416 is by far the best set they have.

I’ve been doing this for well over 10 years and have had many experiences with both Shaw and Telus.For as long as I can remember, Telus has been extremely frustrating to deal with, particularly their overly aggressive customer retention. 100% fibre backbone spanning over 1,400,000 km.

Called in saying I wanted to cancel. Hurry up! But, this aggressive and patronizing customer retention I find extremely aggravating.I have only dealt with telus so far for my mobile and home services and although some days the internet is slow or my phone may start to glitch from time to time, which can be expected in a consumer based environment where devices are not built to last for ever, they are always extremely helpful and they make sure that you are taken care of.

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