Your business is important to us. Their service is bad. Customer service and technical support is always closed. Comwave will not rate match against any prepaid calling cards or internet services due to their inaccurate billing criteria. We therefore encourage you to reach out to us to resolve your concerns by If after completing this step you are still not satisfied with the resolution, you can reach out to the Office of the Ombudsman.The Office of the Ombudsman is the final appeal authority in resolving customer complaints that remain unresolved.Customer complaints are a vital source of feedback. We will acknowledge your complaint within 24-72 hours. Contact Comwave customer service. Unable to answer questions and few times very rude and just don't want to answer the question. | Get more information about Comwave by visiting our About section. Comwave's low monthly payments may seem like a deal until the extras are added in. Details at © 2020 Comwave Networks Inc. All rights reserved. I started with a $ 14/month plan and after a couple of months they increased it to $24/month. They violate the Consumer Protection Act by inserting a clause (like negative billing) stating the term automatically renews for another three years!! Then they increased it again.
At Comwave, we want to make sure that your concerns are handled and resolved to your satisfaction. If none of the above has resolved your concerns, you may contact the Commissioner for Complaints for Telecommunications Services (CCTS). And I called them again.
Details at © 2020 Comwave Networks Inc. All rights reserved. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. They did.
Comwave now does business in approximately 1,100 Canadian cities and 1,600 American cities. To learn more about CCTS, you may visit its website at Call Today and get the lowest rate to call anywhere in the world. You can call Comwave at (866) 885-4022 toll free number, write an email, fill out a contact form on their website www.comwave.net, or write a letter to Comwave 61 Wildcat Rd, Toronto, Ontario, M3J2P5, Canada. One day I called the customer service and asked about my long distance plan and at point I realized what I got myself into. Stay Safe and healthy.
The only thing they are concerned with is how to get more money from you. Rates quoted in US Currency.Speak to one of our live representatives about all things comwave 24/7911 has certain limitations versus traditional E-911.
Believe me when I tell you I will bad mouth you to every one I know! Your patience is appreciated due to the extraordinary volumes we are dealing with.
Due to the COVID-19 Virus, we have shifted our Customer service online.Due to the COVID-19 Virus, we have shifted our Customer service online.At Comwave, we want to make sure that your concerns are handled and resolved to your satisfaction. Based on customer feedback, the Ombudsman may make recommendations to improve operations or products and service.How to submit a complaint to the Office of the Ombudsman?Date you spoke to customer service or manager last regarding your issue:We will acknowledge your complaint within 24-72 hours.If none of the above has resolved your concerns, you may contact the Commissioner for Complaints for Telecommunications Services (CCTS).You must first try the above process and if you are unable to resolve your concern, you may contact the CCTS.
I signed up for phone service on a three year term and at that time told the customer service rep I only needed it for that period. How to contact Comwave’s customer care service. One star is being way too generous. We therefore encourage you to reach out to us to resolve your concerns by If after completing this step you are still not satisfied with the resolution, you can reach out to the Office of the Ombudsman.The Office of the Ombudsman is the final appeal authority in resolving customer complaints that remain unresolved.Customer complaints are a vital source of feedback. Your business is important to us. I hope they go out of service. And almost every customer service agent answers like he / she has started working in the company since last week. Due to the COVID-19 Virus, we have shifted our Customer service online.
What date did you speak to a customer service agent or manager? If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. I called them and they agreed to go back to $ 14/month. Based on customer feedback, the Ombudsman may make recommendations to improve operations or products and services.How to submit a complaint to the Office of the Ombudsman?We will acknowledge your complaint within 24-72 hours.If none of the above has resolved your concerns, you may contact the Commissioner for Complaints for Telecommunications Services (CCTS).You must first try the above process and if you are unable to resolve your concern, you may contact the CCTS.Commission for Complaints for Telecom-television Services (CCTS) CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. Please click here to fill out a form and a live agent will get back to you as soon as possible. : .
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