As a company that encourages people to experience the unique places the world has to offer, we are acutely aware that we must model environmental stewardship and responsibility at every turn — starting with our own business. Our approach to corporate social responsibility continues to evolve along with our rapidly changing industry.
In 2019, the brand’s CSR program changed its name from Booking Cares to the Booking Sustainability Team, reflecting Booking.com’s increased ambition and commitment to broader sustainability topics.
Booking Holdings is the world's leader in online travel. Across our brands, we employ more than 24,000 people.Booking Holdings is a registered service mark and BOOKING HOLDINGS is a service mark. We are headquartered in Norwalk, Connecticut, with more than 300 offices around the globe. For more information about our corporate governance policies and practices, see the “For Investors” tab on our corporate website (www.bookingholdings.com).Booking Holdings is a registered service mark and BOOKING HOLDINGS is a service mark.
Our mission is to make it easier for everyone to experience the world. We had $96.4 billion in gross bookings (the total dollar value, generally inclusive of taxes and fees, of all travel services booked by our customers, net of cancellations) in 2019, with more than 300 offices around the globe employing more than 26,000 people.Number of volunteer hours contributed by employees across Booking Holdings’ brands in 2019.Our CSR work was driven by our largest business and most global brand, Booking.com. Throughout the year, Agoda’s CSR Day Off accounted for 4,384 volunteer hours.Priceline held its annual food bank drive, which generated close to $70,000 in support for local pantries. It operates websites in about 40 languages and 200 countries. Among other initiatives, the Green Team led concerted efforts to turn off laptops and screens at the end of the workday and to increase timed lighting to reduce energy use.As part of the Booking Sustainability Team’s efforts, Booking.com is working to remove single-use plastics in all offices in 2020.In 2019, Booking.com’s LGBTQ+ Employee Network Group, B.Proud, won the award for Most Engaged Network by the Workplace Pride Foundation, which singles out individuals and organizations who commit their time and effort to create safe and inclusive workplaces for LGBTQ+ people.Five members of the Booking Holdings Board of Directors are women.Booking.com provided scholarships worth €500,000 ($551,000) to female undergraduate and postgraduate students attending Spelman College and Cornell University in the U.S. and Thapar Institute of Engineering & Technology and the Indian Institute of Science in India to bring more women into key tech programs.Collectively as an organization, we work to foster an environment that uplifts the physical and emotional health of our employees.
At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands. The three-week program, which was in its third year in 2019, consisted of a series of lectures, hands-on workshops and coaching sessions, led entirely by Booking.com employees and experts. This report is intended to capture and illustrate the activities taking place across our brands — Booking.com, KAYAK, Priceline, Agoda, Rentalcars.com and OpenTable — on topics related to community engagement, the environment, employees, customer privacy and data protection, as well as governance.Booking Holdings makes it easier for everyone to experience the world through seamless technology powered by our six major brands.At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands. Glenn also serves as the President and Chief Executive Officer of Booking Holdings, the parent company of Booking.com and other digital brands, a position he has held since January 2017. The business also delivered $75,000 in donations for William Shatner’s Charity, Horse Show, which funds over 15 foundations.OpenTable supported Rise Against Hunger’s mission to end hunger by packing more than 60,000 meals to provide food and life-changing aid to the world’s most vulnerable.The core of our CSR activity was driven by our largest global business, Booking.com, with a focus on sustainable travel so that future travelers can continue to encounter a world full of destinations still worth exploring.There is only one earth.
We operate through six primary brands
In 2019, the program saw success across all brands and will continue to be rolled out to deeper levels of the organization in 2020.With a global footprint and more than 26,000 employees representing more than 150 nationalities, diversity and inclusivity are values embedded at the very core of our business and the risk of discrimination and non-inclusion is something we act strongly against. Booking Holdings helps millions of people experience the world every day through seamless technology powered by our six major brands.
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