For reference, the following is a table of possible error codes you may receive on your receiver and their definitions. A receiver requires two things to display a channel: authorization and signal. My Account Your receiver has not yet been authorized British Columbia Nova Scotia 1. Your satellite receiver may reboot from time to time. Quebec
Try resetting your receiver by pressing and holding the Ontario Yukon
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Satellite TV error codes with definitions Newfoundland And Labrador
The model number can be found on the front of your receiver in the bottom right corner. For more details, visit this © Bell Canada, 2020. Troubleshooting Satellite TV error codes
All rights reserved. If that does not resolve the issue, you can get rid of the error message. British Columbia
Dual tuner receivers need one cable connected to each of the Satellite In spots at the back of your receiver. In some instances, an authorized channel signal may not be coming in. Reset your receiver: Push and hold the POWER button on the front panel for 5 seconds. Search Saskatchewan
A USB Wi-Fi adapter has been disconnected from the USB port A USB Wi-Fi adapter has been connected to the receiverA problem has been detected, please wait while we check your switch configurationYou have connected an unsupported device to the USB portYou have disconnected a multimedia device from the USB portThere is no multimedia device connected to the USB portAn event is currently being played back from the attached external USB storage deviceThe receiver has detected that the HD TV does not support HDCPThe attached USB hard drive needs to be reformatted to support the PVR featureTo activate the Bell TV PVR feature on your external hard driveYou have attempted to exit screen without performing check switchYour TV’s resolution is not compatible with this eventThis is a subscription channel that has not yet been purchasedPay-per-view events cannot be purchased until the receiver has downloaded new softwareYou have attempted to create a VCR event timer, but have not completed the VCR setupThe password you just entered does not match your original passwordA serious problem has been detected with your hard drive A problem has been detected with your switch box configurationAn error occurred while transferring events to your USB storage deviceA problem was encountered when opening the files for this PVR eventOne of the satellite inputs or switches is not connected properly The check switch has found you have fewer satellites than previously detectedThe attached USB storage device needs to be reformattedThe attached USB storage device is currently configured with another Bell TV receiverThe attached USB storage device is about to be formatted
Alberta There’s a variety of reasons why your receiver may be showing these error messages. Nunavut Try hooking up the receiver to a segment of cable before the joiner to see if the joiner is the cause of the signal dropout.Apart from a few rare situations involving special equipment, splitters will cause signal dropouts on what will seem like random channels. Nova Scotia 1. Contact Us Attention 129. Once the card has been reinserted, the receiver restarts and programming should resume. Yukon You can resolve many error code messages quickly without having to contact Bell. When seeing a signal reading in this range, the problem generally comes down to dish alignment or poor weather.If you are seeing a signal reading of 11-39, you are getting a low signal. Why Bell
The credit limit on your SmartCard has been exceededIs the mounting and positioning of your dish complete? Troubleshooting tips for missing channels What are the weather conditions in your area? There are a variety of reasons why your receiver may be showing these error messages. Some common causes of no signal are alignment issues, connection problems, severe weather, and receiver issues.
Manitoba Saskatchewan Nunavut The signal level will be displayed on Line C, and also Line E, for PVRs.If you are seeing this signal strength or higher, you should be bringing in a signal with no issue.If you are seeing a signal reading of 40-64, you may be able to bring in some programming, but will likely see intermittent issues with channels dropping in and out during light weather, or simply not coming in at all. New Brunswick
Please stand by for the satellite signal / Signal temporarily unavailable 1.
Why Bell Joiners also may occasionally burn out, requiring replacement.
If you are able to do so safely, GENTLY brush the snow off the dish. This message means that your satellite receiver is not receiving signal from your dish outside. Unplug the receiver’s power cord from the power outlet or bar.This message appears when a new or replacement receiver or SmartCard is in the process of being activated. Wait 30 seconds and plug it back in. There’s a variety of reasons why your receiver may be showing these error messages. Northwest Territories
Some surge protectors come with coaxial ports which will cause problems when used with satellite. Ontario
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